Guest Notifications

Send notifications and reminders to your guests by email or SMS directly from PleaseReply.me.

Guests are automatically sent notifications based on the type of notification selected. For example, an event reminder will only be sent to guests who have RSVP'ed.

Notifications may be sent via SMS or email. The notification messages are pre-defined but can include a short personal message. A sample of a notification message may be previewed before being sent.

Your event MUST be launched before notifications may be sent.

Communication Credits

To send notifications, you will need to purchase sufficient SMS and/or email credits. These may be purchased on the Plan & Credits tab on your event.

Each SMS notification costs 1 SMS credit, and each email notification costs 1 email credit. Notifications cannot be sent if you have insufficient SMS or email credits.

Sending a Notification

  • Visit the Mission Control tab on your event and open the Communications panel.

    Communications panel

  • Choose the type of communication you wish to send
    • Save the Date - advise your guests to save the date.
    • Invitation - electronic invitation which has a link to reply via pleasereply.me.
    • RSVP reminder - remind your guests to RSVP, includes a link to reply via pleasereply.me. Only sent to guests who have not yet responded.
    • Event reminder - remind your guests to attend the event. Only sent to guests who have responded and are attending.
    • Event reschedule notice - notify guests that the event has been rescheduled.
    • Event cancellation notice - notify guests that your event has been cancelled. Only available after the event has been cancelled, only sent to guests who have responded and are attending.
  • Select from Send messages via.
    • Email only - send notifications by email only to invitations that have an email address specified.
    • SMS only - send notifications by SMS only to invitations that have a mobile phone number specified.
    • Email or SMS - send notifications by email to invitations that have an email address specified. If an invitation does not have an email address but has a mobile phone number, send the notification by SMS instead.
    • SMS or Email - send notifications by SMS to invitations that have a mobile phone number specified. If an invitation does not have a mobile phone number but has an email address, send the notification by email instead.
  • Enter a short personal message in the Add a personal note field.
  • Enter an email address to send transmission reports to.
  • Tap Proceed button to proceed to the next step.
  • Overview

    The Overview tab gives a summary of the notifications that will be sent, including an estimated cost in SMS and email credits required to send the notifications.

    Notification overview
  • Details

    Each invitation is listed here along with whether a notification message will be sent via email or SMS, or will be skipped. This can be overridden for each invitation.

    Notification details
  • Email Preview

    Review the sample of the notification email that will be sent. Check that your personal message appears the way you want it.

    Email preview
  • SMS Preview

    Review the sample of the notification SMS that will be sent.

    SMS preview
  • Tap Send Notifications to send notifications to your guests.

    If you provided your email address as a recipient of the transmission report, you will receive the transmission report when all notifications have been sent.

  • All notification transmissions are logged in the communications log which can be viewed from the Communications Log panel on the Mission Control tab of your event.

    Communications Log panel
  • Select an item to view it's details.